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Comment History

for Jira Data Center

Comment History allows you to track all changes and deletions of comments in Jira

See a demo of how to use Comment History

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A comments history can be view directly from the Comment tab.  The history of a comment can be viewed by clicking on the icon of a clock surrounded by a backward arrow icon, as shown below.


There is a Create Issue section for every issue the template needs to create. The examples above have two different issues to create but you are free to define any number you like as long as you have at least one.  Occurrences of question marks in a circle are help for the field to the left of the question mark.  Hovering over these will give you helpful information about the field.

The following fields are available in the Create Issue sections:

  • Summary: the summary of the Issue.  You can refer to parent fields here by using one of: ${Summary}, ${Description}, ${Type}, ${Assignee}, ${Reporter}, ${Priority} or to a custom field, i.e. ${My Custom Field Name}.  If no value is present then the word null show unless an ! is placed after the $ symbol (i.e. $!{Description} will show the description if it is present otherwise it will show nothing). Field references are case sensitive.  If this is a Repeating Template (see below) then you can refer to the repeated field value by using ${RepeatItem}

  • Assignee: The user that the issue will be assigned to.  You can also refer to the parent issues reporter or assignee by entering ${Reporter} or ${Assignee} respectively.

  • Components: The component(s) that the issue should have.

  • Description: a description of the Issue.  You can also refer to the same fields as defined for the Summary (i.e. ${Reporter} etc)

  • Due Date: either the word today (for the day the Issue is created), a date (in the format YYYY-MM-DD) or the number of days, weeks and months (in this order) from the day the Issue is created (i.e. 1m 2w 3d for one month, two weeks and three days, 2d for two days ...)

  • Original Estimate: the number of minutes, hours, days and weeks (is this order i.e. 3d 4h, 1w 10m ....), a percentage of the parent's original estimate (20%) or as a multiplier of the parent estimate (*0.25)

  • Fix Versions: The fix versions for this issue.

  • Issue Type: Tthe issue type that the newly created Issue will have 

  • Labels: Any labels you wish to add

  • Priority: one of the pre-defined priorities for an Issue

  • Reporter: Start typing the user's name and a selection of matching names will appear.  You can also refer to the parent issues reporter or assignee by entering ${Reporter} or ${Assignee} respectively.

  • Custom Fields: you can specify any custom field (up to five total) of type single-line text, multi-line text, number, and single select item, multi-item select, URL. The value for that selected field can be specified.

  • Project Key: The key of the project this issue belongs to (can't be used for subtasks).

  • Add Watcher: Adds the specified users to the as watchers of the Issue created

  • Add Comment: Adds a comment to the issue created


You can add more fields to set by selecting them from the "Fields to display" dropdown menu. You can also remove fields by clicking the X next to their name.  The fields in each Create Issue section can be different for each Create Issue.

The fields that are showing don't necessarily have to have values in them. In the example above the second-row description and assignee fields are visible but empty.  This allows the user, using the template to manually create bulk Issues, to easily enter those fields without having to select them.

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