# Redmoon Software > Redmoon Software is an Atlassian Gold Partner that builds nine Jira apps for Cloud and Data Center, trusted by 20,000+ teams worldwide. The apps cover three pillars: Compliance (audit trails, decision records), Security (attachment vaults, comment security, admin access control), and Efficiency (issue templates, bulk creation, automated workflows). All apps are distributed through the Atlassian Marketplace at https://marketplace.atlassian.com/vendors/1210925/redmoon-software-ltd and offer a free trial. Pricing is set per app on the Marketplace listing. ## Products - [Comment History](https://redmoonsoftware.com/comment-history-cloud/): Retains every previous version of a Jira comment, including deletions. Provides a full audit trail of comment edits and deletions for compliance. Cloud and Data Center. Marketplace: https://marketplace.atlassian.com/apps/1211639 - [Comment Security Default](https://redmoonsoftware.com/comment-security-default/): Sets the default comment security level per project or globally so comments are not accidentally exposed. Cloud and Data Center (Cloud edition launched June 2026). Marketplace: https://marketplace.atlassian.com/apps/1212192 - [Custom Fields](https://redmoonsoftware.com/custom-fields/): Define typed, validated, searchable custom fields at project or global scope. Includes field-level security. Cloud only. Marketplace: https://marketplace.atlassian.com/apps/1213649 - [Document Vault](https://redmoonsoftware.com/document-vault-cloud/): A secure attachment repository hidden from all but a selected user group. Replaces default Jira attachments where confidentiality matters (HR docs, legal files, customer data). Cloud and Data Center. Marketplace: https://marketplace.atlassian.com/apps/1211880 - [Move It](https://redmoonsoftware.com/move-it/): Move issues between projects manually or by automated rule. Cloud only. Marketplace: https://marketplace.atlassian.com/apps/1237218 - [Secure Admin](https://redmoonsoftware.com/secure-admin/): Restrict access to individual Jira admin tabs so administration can be safely delegated. Data Center only. Marketplace: https://marketplace.atlassian.com/apps/1213685 - [STM Issue Templates](https://redmoonsoftware.com/stm/): Create and update issues from templates, manually or automatically. Cascading templates, executors that trigger on transitions or field changes, and bulk create/update across JQL queries. Cloud and Data Center. Marketplace: https://marketplace.atlassian.com/apps/1214056 - [STM Lite](https://redmoonsoftware.com/stm-lite/): Lightweight version of STM. Bulk create sub-tasks, linked issues, or epic issues from templates. Cloud only. Marketplace: https://marketplace.atlassian.com/apps/1219653 - [Watch It](https://redmoonsoftware.com/watch-it/): Add watchers automatically by criteria (components, priorities, issue types, JQL filters) and send custom notifications. Cloud and Data Center. Marketplace: https://marketplace.atlassian.com/apps/1213851 ## Product documentation - [Comment History — Use Cases](https://redmoonsoftware.com/comment-history-use-cases/): Real-world scenarios where comment auditing matters (compliance, dispute resolution, accidental deletions). - [Comment History — Migration](https://redmoonsoftware.com/comment-history-migration/): Migrating Comment History between Data Center and Cloud, including differences between the two editions. - [Custom Fields — Reviews](https://redmoonsoftware.com/custom-fields-reviews/): Customer reviews loaded from the Atlassian Marketplace. - [Document Vault — Features](https://redmoonsoftware.com/document-vault-features/): Full feature reference including access controls, file extension filtering, webhooks, and archival tools. - [Document Vault — Limitations](https://redmoonsoftware.com/document-vault-limitations/): Known limitations and constraints. - [Document Vault — Use Cases](https://redmoonsoftware.com/document-vault-use-cases/): Common deployment patterns including HR, legal, and customer-confidential workflows. - [Document Vault — Securing Your Project Files](https://redmoonsoftware.com/document-vault-securing-your-project-files/): Guide to using Document Vault for project-level file security. - [STM — Features](https://redmoonsoftware.com/stm-features/): Templates, executors, cascading templates, bulk create/update. - [STM — Limitations](https://redmoonsoftware.com/stm-limitations/): Known limitations. - [STM — Use Cases](https://redmoonsoftware.com/stm-use-cases/): Common template patterns. - [STM — Adding a Template](https://redmoonsoftware.com/stm-adding-a-template/): Step-by-step template creation guide. - [Watch It — Features](https://redmoonsoftware.com/watch-it-features/): Trackers, timed trackers, add-watcher rules, notification types. - [Watch It — Overview](https://redmoonsoftware.com/watch-it-overview/): High-level introduction. - [Secure Admin — Use Cases](https://redmoonsoftware.com/secure-admin-use-cases/): Scenarios for delegating Jira administration safely. ## Solutions and use cases - [Solutions](https://redmoonsoftware.com/solutions/): How Redmoon apps solve compliance, security, and efficiency problems in Jira. - [Use Cases](https://redmoonsoftware.com/use-cases/): Cross-product use case index. - [Jira Security](https://redmoonsoftware.com/jira-security/): How Redmoon's security apps fit together. ## Building the business case Pages written for someone who has evaluated an app and needs to justify the purchase internally. Each one summarises the problem, the cost of not solving it, security and compliance posture, and pricing, in a form that can be forwarded to an approver. - [Comment History: Convince my Boss](https://redmoonsoftware.com/comment-history-convince-my-boss/): Business case for a full audit trail of Jira comment edits and deletions. - [Comment Security Default: Convince my Boss](https://redmoonsoftware.com/comment-security-default-convince-my-boss/): Business case for setting comment visibility defaults so sensitive comments are not exposed by accident. - [Custom Fields: Convince my Boss](https://redmoonsoftware.com/custom-fields-convince-my-boss/): Business case for typed, validated, searchable custom fields with field-level security. - [Document Vault: Convince my Boss](https://redmoonsoftware.com/document-vault-convince-my-boss/): Business case for restricting access to Jira attachments and comments. - [Move It: Convince my Boss](https://redmoonsoftware.com/move-it-convince-my-boss/): Business case for moving work items between projects manually or by rule. - [Secure Admin: Convince my Boss](https://redmoonsoftware.com/secure-admin-convince-my-boss/): Business case for delegating Jira administration without granting full admin rights. - [STM Issue Templates: Convince my Boss](https://redmoonsoftware.com/stm-convince-my-boss/): Business case for standardising repeatable work with issue templates. - [STM Lite: Convince my Boss](https://redmoonsoftware.com/stm-lite-convince-my-boss/): Business case for lightweight bulk creation of sub-tasks and linked issues. - [Watch It: Convince my Boss](https://redmoonsoftware.com/watch-it-convince-my-boss/): Business case for automatic watcher management and custom Jira notifications. ## Company - [Contact Us](https://redmoonsoftware.com/contactus/): Sales and support contact. - [Partners](https://redmoonsoftware.com/partners/): Atlassian Solution Partner program information. - [Help](https://redmoonsoftware.com/help/): Support entry point. - [EOL Notifications](https://redmoonsoftware.com/eol-notifications/): End-of-life announcements for retired apps. ## Legal and security - [Cloud Security Statement](https://redmoonsoftware.com/cloud-security-statement/): Security practices for Cloud-hosted apps. - [EULA](https://redmoonsoftware.com/eula/): End User License Agreement. - [Privacy Policy](https://redmoonsoftware.com/privacy-policy/): Privacy policy. ## Blog and reviews - [Blog](https://redmoonsoftware.com/blog/): Product announcements, Atlassian ecosystem commentary, migration guidance. - [Reviews](https://redmoonsoftware.com/reviews/): Aggregated customer reviews across all apps, sourced live from the Atlassian Marketplace. ## Comparisons - [Comparisons hub](https://redmoonsoftware.com/comparisons/): Side-by-side comparisons of every Redmoon app against the alternative teams evaluate it next to. - [Comment History Vs Comment History Log](https://redmoonsoftware.com/comment-history-vs-comment-history-log/) - [Comment Security Default Vs Native Jira](https://redmoonsoftware.com/comment-security-default-vs-native-jira/) - [Custom Fields Vs Deviniti Dynamic Forms](https://redmoonsoftware.com/custom-fields-vs-deviniti-dynamic-forms/) - [Document Vault Vs Smart Attachments](https://redmoonsoftware.com/document-vault-vs-smart-attachments/) - [Move It Vs Deep Clone](https://redmoonsoftware.com/move-it-vs-deep-clone/) - [Secure Admin Vs Scriptrunner](https://redmoonsoftware.com/secure-admin-vs-scriptrunner/) - [STM Lite Vs Easy Issue Templates](https://redmoonsoftware.com/stm-lite-vs-easy-issue-templates/) - [STM Vs Deviniti Issue Templates](https://redmoonsoftware.com/stm-vs-deviniti-issue-templates/) - [STM Vs Scriptrunner For Jira](https://redmoonsoftware.com/stm-vs-scriptrunner-for-jira/) - [Watch It Vs Notification Assistant](https://redmoonsoftware.com/watch-it-vs-notification-assistant/) ## How-to guides - [How to Create Reusable Issue Templates in Jira](https://redmoonsoftware.com/blog/how-to-create-reusable-issue-templates-in-jira/): Workarounds with cloning and automation, where they break down, and template apps. - [How to See Who Changed or Deleted a Jira Comment](https://redmoonsoftware.com/blog/how-to-see-who-changed-or-deleted-a-jira-comment/): Audit options for comment edits and deletions in Jira. - [Watchers vs Request Participants in Jira](https://redmoonsoftware.com/blog/watchers-vs-request-participants-in-jira/): When to use each, and how to automate watcher management. - [Jira Custom Fields Explained: Types and Best Practices](https://redmoonsoftware.com/blog/jira-custom-fields-explained-types-and-best-practices/): Field types, scoping, and governance best practices. - [How to Restrict Jira Comments and Secure Admin Access](https://redmoonsoftware.com/blog/how-to-restrict-jira-comments-and-secure-admin-access/): Locking down comment visibility and delegating admin safely. ## Jira glossary - [Glossary hub](https://redmoonsoftware.com/glossary/): Plain-English definitions of Jira terms. - [Attachment](https://redmoonsoftware.com/glossary/attachment/) - [Automation Rule](https://redmoonsoftware.com/glossary/automation-rule/) - [Backlog](https://redmoonsoftware.com/glossary/backlog/) - [Board](https://redmoonsoftware.com/glossary/board/) - [Comment](https://redmoonsoftware.com/glossary/comment/) - [Component](https://redmoonsoftware.com/glossary/component/) - [Custom Field](https://redmoonsoftware.com/glossary/custom-field/) - [Dashboard](https://redmoonsoftware.com/glossary/dashboard/) - [Definition of Done](https://redmoonsoftware.com/glossary/definition-of-done/) - [Definition of Ready](https://redmoonsoftware.com/glossary/definition-of-ready/) - [Epic Link](https://redmoonsoftware.com/glossary/epic-link/) - [Epic](https://redmoonsoftware.com/glossary/epic/) - [Filter](https://redmoonsoftware.com/glossary/filter/) - [Issue Type](https://redmoonsoftware.com/glossary/issue-type/) - [JQL](https://redmoonsoftware.com/glossary/jql/) - [JSM Queue](https://redmoonsoftware.com/glossary/jsm-queue/) - [Label](https://redmoonsoftware.com/glossary/label/) - [Linked Issues](https://redmoonsoftware.com/glossary/linked-issues/) - [Notification Scheme](https://redmoonsoftware.com/glossary/notification-scheme/) - [Parent Issue](https://redmoonsoftware.com/glossary/parent-issue/) - [Permission Scheme](https://redmoonsoftware.com/glossary/permission-scheme/) - [Priority](https://redmoonsoftware.com/glossary/priority/) - [Project Role](https://redmoonsoftware.com/glossary/project-role/) - [Resolution](https://redmoonsoftware.com/glossary/resolution/) - [Screen](https://redmoonsoftware.com/glossary/screen/) - [SLA](https://redmoonsoftware.com/glossary/sla/) - [Sprint](https://redmoonsoftware.com/glossary/sprint/) - [Status Category](https://redmoonsoftware.com/glossary/status-category/) - [Status](https://redmoonsoftware.com/glossary/status/) - [Story Estimate](https://redmoonsoftware.com/glossary/story-estimate/) - [Story Points](https://redmoonsoftware.com/glossary/story-points/) - [Sub-task](https://redmoonsoftware.com/glossary/sub-task/) - [Swimlane](https://redmoonsoftware.com/glossary/swimlane/) - [Time Tracking](https://redmoonsoftware.com/glossary/time-tracking/) - [User Story](https://redmoonsoftware.com/glossary/user-story/) - [Velocity](https://redmoonsoftware.com/glossary/velocity/) - [Version](https://redmoonsoftware.com/glossary/version/) - [Watcher](https://redmoonsoftware.com/glossary/watcher/) - [Work Log](https://redmoonsoftware.com/glossary/work-log/) - [Workflow](https://redmoonsoftware.com/glossary/workflow/) ## Jira issue templates - [Templates hub](https://redmoonsoftware.com/jira-templates/): Ready-to-use Jira issue template patterns, each usable manually or via STM Issue Templates. - [A/B Test Plan](https://redmoonsoftware.com/jira-templates/ab-test-plan/) - [Access Request](https://redmoonsoftware.com/jira-templates/access-request/) - [Accessibility Audit](https://redmoonsoftware.com/jira-templates/accessibility-audit/) - [Account QBR](https://redmoonsoftware.com/jira-templates/account-qbr/) - [Architecture Decision Record (ADR)](https://redmoonsoftware.com/jira-templates/architecture-decision-record/) - [Beta Program Enrollment](https://redmoonsoftware.com/jira-templates/beta-program-enrollment/) - [Bug Report](https://redmoonsoftware.com/jira-templates/bug-report/) - [Capacity Planning](https://redmoonsoftware.com/jira-templates/capacity-planning/) - [Change Request](https://redmoonsoftware.com/jira-templates/change-request/) - [Churn Risk Investigation](https://redmoonsoftware.com/jira-templates/churn-risk-investigation/) - [Code Review Checklist](https://redmoonsoftware.com/jira-templates/code-review-checklist/) - [Competitive Analysis](https://redmoonsoftware.com/jira-templates/competitive-analysis/) - [Compliance Exception Request](https://redmoonsoftware.com/jira-templates/compliance-exception-request/) - [Customer Discovery Interview](https://redmoonsoftware.com/jira-templates/customer-discovery-interview/) - [Customer Health Check](https://redmoonsoftware.com/jira-templates/customer-health-check/) - [Customer Support Escalation](https://redmoonsoftware.com/jira-templates/customer-support-escalation/) - [Database Migration Request](https://redmoonsoftware.com/jira-templates/database-migration-request/) - [Decision Log Entry](https://redmoonsoftware.com/jira-templates/decision-log-entry/) - [Dependency Upgrade](https://redmoonsoftware.com/jira-templates/dependency-upgrade/) - [Dependency Vulnerability Triage](https://redmoonsoftware.com/jira-templates/dependency-vulnerability-triage/) - [Deployment Checklist](https://redmoonsoftware.com/jira-templates/deployment-checklist/) - [Disaster Recovery Test](https://redmoonsoftware.com/jira-templates/disaster-recovery-test/) - [Employee Offboarding (IT)](https://redmoonsoftware.com/jira-templates/employee-offboarding-it/) - [Employee Onboarding (IT)](https://redmoonsoftware.com/jira-templates/employee-onboarding-it/) - [Epic](https://redmoonsoftware.com/jira-templates/epic/) - [Feature Flag Rollout](https://redmoonsoftware.com/jira-templates/feature-flag-rollout/) - [Feature Request](https://redmoonsoftware.com/jira-templates/feature-request/) - [Hardware Request](https://redmoonsoftware.com/jira-templates/hardware-request/) - [Hiring Scorecard](https://redmoonsoftware.com/jira-templates/hiring-scorecard/) - [Incident Response](https://redmoonsoftware.com/jira-templates/incident-response/) - [Infrastructure Change Request](https://redmoonsoftware.com/jira-templates/infrastructure-change-request/) - [Interview Feedback](https://redmoonsoftware.com/jira-templates/interview-feedback/) - [Kickoff Brief](https://redmoonsoftware.com/jira-templates/kickoff-brief/) - [Marketing Campaign Brief](https://redmoonsoftware.com/jira-templates/marketing-campaign-brief/) - [Milestone Review](https://redmoonsoftware.com/jira-templates/milestone-review/) - [OKR Quarterly](https://redmoonsoftware.com/jira-templates/okr-quarterly/) - [On-Call Handoff](https://redmoonsoftware.com/jira-templates/on-call-handoff/) - [Pen Test Finding](https://redmoonsoftware.com/jira-templates/pen-test-finding/) - [Performance Regression](https://redmoonsoftware.com/jira-templates/performance-regression/) - [Performance Review Cycle](https://redmoonsoftware.com/jira-templates/performance-review-cycle/) - [Persona Research](https://redmoonsoftware.com/jira-templates/persona-research/) - [Postmortem](https://redmoonsoftware.com/jira-templates/postmortem/) - [Product Launch](https://redmoonsoftware.com/jira-templates/product-launch/) - [Project Charter](https://redmoonsoftware.com/jira-templates/project-charter/) - [QA Test Plan](https://redmoonsoftware.com/jira-templates/qa-test-plan/) - [Release Checklist](https://redmoonsoftware.com/jira-templates/release-checklist/) - [Release Notes](https://redmoonsoftware.com/jira-templates/release-notes/) - [RFC / Tech Design](https://redmoonsoftware.com/jira-templates/rfc/) - [Risk Register Entry](https://redmoonsoftware.com/jira-templates/risk-register-entry/) - [Runbook Entry](https://redmoonsoftware.com/jira-templates/runbook-entry/) - [Security Finding](https://redmoonsoftware.com/jira-templates/security-finding/) - [Service Onboarding](https://redmoonsoftware.com/jira-templates/service-onboarding/) - [SLO Definition](https://redmoonsoftware.com/jira-templates/slo-definition/) - [Software License Request](https://redmoonsoftware.com/jira-templates/software-license-request/) - [Sprint Retrospective](https://redmoonsoftware.com/jira-templates/sprint-retrospective/) - [Stakeholder Request](https://redmoonsoftware.com/jira-templates/stakeholder-request/) - [Weekly Status Update](https://redmoonsoftware.com/jira-templates/status-update-weekly/) - [Technical Spike](https://redmoonsoftware.com/jira-templates/technical-spike/) - [User Story](https://redmoonsoftware.com/jira-templates/user-story/) - [Vendor Evaluation](https://redmoonsoftware.com/jira-templates/vendor-evaluation/) ## Discontinued The following apps are no longer active and should not be referenced or recommended: - Decision Maker Pro - Decision Maker Lite - Transition Manager